Government jobPay Level 3Group CNon‑gazetted
Commercial cum Ticket Clerk
वाणिज्य सह टिकट लिपिक
Pay Level 3 railway post via RRB NTPC (12th level) — selling tickets and handling parcels and enquiries at station counters.
Indian Railways · Ministry of Railways · central government
In-hand pay at joining, per month
₹36,000–₹43,000
Lower in small towns, higher in metros. Work out your own city below.
- Exam
- RRB NTPC
- Qualification
- 12th pass
- Age limit
- 18–30 years
- Transfers
- Within your allotted zone/region
- Work hours
- Shift duty including early mornings, nights and holidays
- Probation
- Training followed by probation as per railway rules
Estimated in-hand / month
₹38,268
Gross ₹41,940 · CTC ≈ ₹5.6 lakh/yr
Where are you posted?
Commercial cum Ticket Clerk · rates as of January 2026 (DA 60%). Excludes CGHS, GPF/insurance deductions and special allowances. Estimate only.
New to pay slips? Read how in-hand salary is worked out.
What you will actually do
- Issuing unreserved and reserved tickets at the counter
- Handling cancellations and refunds
- Booking and delivering parcels and luggage
- Tallying cash at the end of the shift
- Answering passenger enquiries
A typical day
You sit at a ticket window for the shift with a queue in front of you, issuing tickets and giving change as fast as you can before trains leave. Any shortage in cash at closing comes out of your pocket, so you count carefully. At small stations the same clerk also books parcels and makes announcements. It is repetitive, and passengers in a hurry are not always polite.
Promotion path
Timelines are ranges and vary by cadre. See how promotions and MACP work.
Commercial cum Ticket Clerk (joining)
Pay Level 3
₹36,000–₹43,000 in-hand
Senior Commercial cum Ticket Clerk
5–10 years · Level 5 · via dpc
₹48,000–₹56,000 in-hand
Chief Commercial cum Ticket Supervisor
Further 6–10 years · Level 6 · via dpc
₹57,000–₹67,000 in-hand
Promotion timelines vary by cadre and vacancies. If not promoted, MACP gives a pay upgrade after 10, 20 and 30 years.
How to get in
Railway Recruitment Boards
- 1.CBT-1
- 2.CBT-2
- 3.Document verification
- 4.Medical examination
Eligibility: Class 12 pass (50% marks required for unreserved and OBC candidates in recent notifications). Age 18–30. SC/ST: 5 years, OBC (non-creamy layer): 3 years, PwBD: 10 years, plus relaxations for ex-servicemen and railway staff, as per the notification.
Physical standards: Medical standard B-2.
The good
- Highest pay among the 12th-level NTPC posts
- Many vacancies across stations
- Simple, well-defined work
The hard parts
- Personal liability for cash shortages
- Non-stop public dealing
- Shift work at stations
Postings
You apply to one Railway Recruitment Board and are posted in the zone or production unit attached to it, then to a division within that zone. Inter-zone transfer is possible only on request or mutual exchange, with loss of seniority. Posts exist at almost every station, so small-town postings are common.
Questions people ask
What is the in-hand salary of Commercial cum Ticket Clerk?+
Commercial cum Ticket Clerk is a Pay Level 3 post with a starting basic pay of ₹21,700. At current rates (DA 60%, January 2026), the starting in-hand salary is roughly ₹36,000–₹43,000 a month, depending on whether you are posted in a Z, Y or X class city.
What is the qualification and age limit for Commercial cum Ticket Clerk?+
Class 12 pass (50% marks required for unreserved and OBC candidates in recent notifications). Age: 18–30 years. Relaxation: SC/ST: 5 years, OBC (non-creamy layer): 3 years, PwBD: 10 years, plus relaxations for ex-servicemen and railway staff, as per the notification.
Which exam do I need to clear for Commercial cum Ticket Clerk?+
RRB NTPC (Railway Recruitment Boards).
Is this the TTE job?+
No. Ticket checking staff are a separate category. This post works at booking, reservation and parcel counters.
Compare with similar posts
Chief Commercial cum Ticket Supervisor
मुख्य वाणिज्य सह टिकट पर्यवेक्षक
Pay Level 6 railway post via RRB NTPC — supervising booking, reservation and parcel offices at larger stations.
Junior Clerk cum Typist (Railways)
कनिष्ठ लिपिक सह टंकक (रेलवे)
Pay Level 2 office post via RRB NTPC (12th level) — typing, records and routine clerical work in railway offices.
Trains Clerk
ट्रेन्स क्लर्क
Pay Level 2 operating post via RRB NTPC (12th level) — recording wagons and train details in yards, in shifts.
Books to prepare for RRB NTPC
- See on Amazon
Lucent's General Science
Lucent Publications
Physics, chemistry and biology at the level railway exams ask. Available in Hindi as Samanya Vigyan.
- See on Amazon
Fast Track Objective Arithmetic
Rajesh Verma (Arihant)
Shorter and more shortcut-oriented than R.S. Aggarwal. Useful when time per question matters.
- See on Amazon
A Modern Approach to Verbal & Non-Verbal Reasoning
R.S. Aggarwal (S. Chand)
Covers every reasoning question type with graded practice. More than most exams need, so do the chapters in your syllabus.
All 6 books for Railway exams: NTPC, Group D, ALP, Technician and RPF
As an Amazon Associate we earn from qualifying purchases. It costs you nothing extra and does not affect which books we list.
Sources
- RRB CEN 06/2025 (NTPC Graduate) and CEN 07/2025 (Undergraduate) — official page
- Railway Recruitment Boards — official portal
- Indian Railways — official website
This profile is being reviewed. Confirm details in the latest official notification. Salary computed from pay rules as of January 2026.